System Requirements

• What number do I call for Labcorp Corporate Solutions Web COC technical assistance?

  800-833-3984, extension 5380 

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• Does Labcorp Web COC use an electronic signature?

  No, at this time Web COC requires hand signatures from the donor and the collector on the printed COC copies. 

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• How can I complete specimen collections if I am unable to access the Labcorp Web COC application?

  Maintain a two-day supply of federal and non-federal Labcorp Web COC emergency forms on hand to use in any instance when the collector cannot access the Labcorp Corporate Solutions application. 

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• What equipment does Labcorp Solutions electronic COC require?

  Minimum

  • Microsoft Internet Explorer v6.0
  • Adobe Acrobat Reader v6.0
  • Laser printer
  • Internet connection

  Recommended

  • Adobe Acrobat Reader v9.3.4 or above
  • Laser printer
  • High-speed internet connection (DSL, cable, or T1)
  • Microsoft Office Excel 2000 or later version
  • Microsoft Internet Explorer 8.0 or above 

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