Payment Programs

• Does Labcorp offer a credit card preauthorization program?

  Yes. Labcorp makes it easy to pay any balance owed by presenting your credit card or health care savings account (HSA) card when you check into a Labcorp lab location (patient service center) to have a specimen collected. For more about the Sign & Go Preauthorized Credit Card Option, visit here and scroll to the bottom.

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• Will I receive notification from Labcorp prior to my credit/HSA card being charged?

  You will not receive a notification from Labcorp prior to your card being charged. You will receive a confirmation letter after your card has been charged. The letter will include the dollar amount charged, the date the card was charged, and the confirmation number.

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• Is it safe to submit my credit/HSA information to Labcorp?

  Your credit/health savings account card information is safe with us. Labcorp secures this data and protects it within our network. We have adopted payment card industry security standards, and we will destroy your card information after a charge has been processed or your insurance company has notified us that you are not responsible for any charges.

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• What is the LabAccess Partnership program?

  LabCorp makes available discounted fees on a menu of routine clinical tests for patients who are uninsured or whose health care benefits do not cover clinical laboratory testing.

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• Who can use the LabAccess Partnership program?

  The LabAccess Partnership (LAP) program is available for self-pay patients who are uninsured or whose health benefits exclude coverage for clinical laboratory testing services.

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• How can patients participate in the LabAccess Partnership program?

  Patients must present their test request paperwork at a Labcorp patient service center for specimen collection. To take advantage of the LabAccess Partnership (LAP) program, patients must pay the discounted fees of the ordered laboratory tests in full at the time of service. Patients with unpaid laboratory charges will not be eligible for the program until overdue balances are satisfied.

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• Does Labcorp offer alternate payment programs?

  Yes, alternate payment programs are available and must be set up by a patient billing representative, who is trained to assist patients with their payment questions and is available from 8 AM to 5 PM Monday through Friday at 800-845-6167.

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• Does Labcorp have a financial hardship program?

  Labcorp offers programs to assist those patients who have true financial needs, including:

  • Patient-specific payment plans
  • Special payment plans for financial hardship
  • Indigent request from physician/facility
  • LabAccess Partnership program

  For additional information about these programs, click here or call Labcorp Patient Billing at 800-845-6167.

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• Does Labcorp offer payment plans?

  Yes. Labcorp offers payment plans for those who are unable to pay their full balance by the due date. Payment plans allow you to make interest-free monthly installment payments toward your balance.

  You must have a total balance of $50 or more to set up a payment plan.

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• How do I set up a payment plan?

  Labcorp offers interest-free installment plans.

  To set up a payment plan online, sign in to your Labcorp Patient account. From the Billing page, select all the bills you’d like to include in your plan and click Create a Payment Plan.

  You can create a Labcorp Patient account anytime.

  To set up a payment plan over the phone, call us at 800-845-6167.

  You must have a balance of at least $50 to set up a payment plan.

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• What are the requirements for a payment plan?

  You can create an interest-free payment plan if your total balance, from one or more bills, is $50 or more.

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• How do I change or cancel my payment plan?

  To change or cancel an existing payment plan, call us at 800-845-6167.

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