Patient Bill Pay and Insurance Updates

You can pay your bill online or update your insurance information by logging into the Patient Portal or using a guest checkout process.

You will need the invoice # (Factura) from your bill to make online payments or to update your billing information. If you do not have an invoice number, please call billing customer service at 800-845-6167.

Note: Labcorp is not affiliated with any company that offers invoice payment services, such as Doxo.com. You can pay your invoice directly to Labcorp without incurring any payment service fee that might be charged by a bill payer service. Labcorp is not responsible for any fees that you may incur in using a payment service.

Payment Resources

View a sample invoice, including detailed explanations. 

View a list of insurance providers, filed by Labcorp.

Send a secure email to Labcorp billing department 

Other Ways to Pay

Patients may be responsible for some or all of the costs associated with laboratory testing. We offer a variety of ways to pay for these services. More about billing and payments.

Bill Pay FAQs

  • My insurance company didn't pay a claim. Who should I contact?

    You should have received an Explanation of Benefits (EOB) from your insurance company that explains in detail the services as either paid or denied. If you need further assistance determining the reason(s) why your insurance company did not pay for your services, please contact your insurance carrier directly for information about its coverage policies.

    Still need help? Contact Us
  • What methods of payment does Labcorp accept?

    If you receive a bill from Labcorp, you may make a payment using one of the following methods:

    • Website: Visit the Bill Pay section, available 24 hours a day, 7 days a week.
    • Toll-free telephone number: Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
    • Mail: Send your payment to the address shown on your bill.
    • Patient service centers: You may make payments in person at any of our patient service centers.

    Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. For online payments, we also offer several convenient payment methods, including PayPal, Google Pay and Apple Pay. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.

    Still need help? Contact Us
詳細を見る Frequently Asked Questions about billing and insurance